At StarKick, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase from our store.
By using our website, you agree to the collection and use of information as described in this policy.
1. Information We Collect
When you visit our website or place an order, we may collect personal information such as:
- Your name
- Email address
- Shipping address
- Billing address
- Phone number, if provided
- Payment information
- Order details
- IP address and device information
We collect this information to process your order, deliver your products, improve our website, and provide customer support.
2. How We Use Your Information
We may use your personal information to:
- Process and fulfill your orders
- Send order confirmations and shipping updates
- Provide customer support
- Improve our products, website, and services
- Prevent fraud and protect our store
- Send promotional emails, only if you have agreed to receive them
We do not sell your personal information.
3. Payment Information
Payments are processed securely through third-party payment providers. StarKick does not directly store your full payment card details.
Payment providers may collect and process your payment information according to their own privacy policies and security standards.
4. Shipping and Delivery
To deliver your order, we may share necessary information with shipping carriers, fulfillment partners, or suppliers. This may include your name, shipping address, phone number, and order details.
This information is only shared when needed to complete your order.
5. Cookies and Tracking
Our website may use cookies and similar technologies to improve your shopping experience, remember your preferences, analyze website traffic, and support advertising or marketing features.
You can disable cookies through your browser settings, but some parts of the website may not work properly without them.
6. Email Marketing
If you subscribe to our email list or agree to receive marketing, we may send you promotional emails, updates, and special offers.
You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in the email or contacting us.
7. Data Protection
We take reasonable steps to protect your personal information from unauthorized access, misuse, loss, or disclosure.
However, no online store or internet transmission can be guaranteed to be completely secure, so we cannot promise absolute security.
8. Sharing Your Information
We may share your information with trusted third parties only when necessary, such as:
- Payment processors
- Shipping carriers
- Fulfillment partners
- Website hosting providers
- Marketing and analytics services
- Legal authorities, if required by law
We only share the information needed for these services to function.
9. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of incorrect information
- Request deletion of your personal information
- Withdraw consent for marketing
- Request a copy of your data
- Object to certain types of data processing
To make a privacy-related request, please contact us through our website or customer support email.
10. Data Retention
We keep your personal information only as long as necessary to process your order, provide customer support, comply with legal obligations, prevent fraud, and maintain business records.
11. Third-Party Links
Our website may contain links to third-party websites. StarKick is not responsible for the privacy practices, content, or policies of those websites.
We recommend reading the privacy policies of any third-party websites you visit.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page. By continuing to use our website after updates are posted, you agree to the updated policy.
13. Contact Information
If you have any questions about this Privacy Policy or how your information is handled, please contact us through our website or customer support email.